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  From Office Clerks to Managers, AI Could Upend Millions of American Jobs

Ashley Roberts - Capitol Hill
Nilay Seetharaman - Technology
Tell Us USA News Network

WASHINGTON - A congressional hearing on artificial intelligence this week quickly expanded beyond tech policy into something bigger: a national debate about jobs, power, and whether Washington can keep up with a fast-moving technology.

The roundtable, titled "Artificial Intelligence and American Power: Leadership, Security, and Prosperity," was convened by two House Oversight subcommittees covering economic growth and military affairs. It brought together lawmakers, industry executives, and policy experts — and revealed both excitement and anxiety about where AI is headed.

Jobs Are the Central Worry
The most urgent concern raised at the hearing was the impact of AI on the American workforce. Experts warned that the disruption will go well beyond tech layoffs, touching customer service, data analysis, clerical roles, marketing, and even mid-level management.

AI tools can now draft reports, process data, and handle routine office tasks — work that millions of Americans currently do. That shift, witnesses said, will force workers to learn new digital skills faster than ever before.

Experts urged Congress to act by investing in retraining programs, strengthening labor protections, and setting clear rules for how companies can use AI to monitor employees. The message was blunt: AI is no longer just a tool for engineers. It's reshaping how most Americans work.

Amazon was held up as the starkest example. The company has cut thousands of corporate jobs while crediting AI with streamlining its operations. Some analysts see this as an early preview of how AI could hollow out white-collar employment. Pinterest, Expedia, and Dow were also mentioned in connection with AI-linked layoffs — though in each case, AI's role is difficult to separate from broader cost-cutting pressures.

Lawmakers Raise Specific Concerns
Several lawmakers used the hearing to spotlight distinct dangers.

Rep. James Walkinshaw (D-VA) raised alarms about federal employees using AI chatbots to process sensitive government data. Rep. William Timmons (R-SC) asked whether it should be a crime for AI to generate fake pornographic images using a real person's likeness. And Rep. Maxwell Frost (D-FL), the top Democrat on the subcommittee, warned that Congress may not move fast enough to put "common sense guardrails" in place before real harm is done — even as he acknowledged AI's potential to cure diseases and grow the economy.

The National Security Angle
Republican leaders framed the hearing primarily as a competitiveness question: how can the U.S. use AI to stay ahead of rival nations?

Mark Beall, a former Pentagon official and president of the AI Policy Network, told lawmakers that failing to address key national security concerns could cost the U.S. its lead in AI development. He and other experts pointed to bottlenecks in semiconductor manufacturing, energy infrastructure, and skilled labor as obstacles that need urgent attention.

A Familiar Washington Divide
The hearing ultimately reflected a tension that has become routine in Washington when new technology arrives: enthusiasm for the potential gains, unease about the speed of change.

Both parties agree that AI could be a powerful engine for economic growth and national defense. Where they diverge is on urgency — and on whether Congress has the will and the speed to set rules before the technology races ahead of them.










 

                      

 
 

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